I am energetic, skilled for working with a diverse customers. True team-player, eager to bring experience to a company in need of a such support. Committed and motivated, with organization skills and, in addition, excellent communication and relationship-building. Strong work ethic, professional demeanor with great initiative. High availability, 24x7 if need, when critical issues happen.
I have experience supporting users face to face in a Windows and Mac environment; troubleshooting hardware issues with PCs, servers, laptops, smartphones and printers and escalating issues when appropriate. As working in the IT sector I have very good typing speed and like to take the challenges in time limited tasks .
I have a passion for IT and have enrolled on a self-funded IT course to gain industry recognised qualifications.